---
title: Rebilder Help Center
canonical_url: https://rebilder.com/help
---

# [Rebilder Help Center](https://rebilder.com/help)

| Title | Note | Category |
| --- | --- | --- |
| [What is Rebilder?](https://rebilder.com/help/getting-started/what-is-rebilder) | Rebilder makes your website easier for AI to read and helps assistants explain your products, services and software through sourced answers. | getting-started |
| [Create your account and organization](https://rebilder.com/help/getting-started/create-account-organization) | Sign up, name your organization, add your first site, and copy the API key when it appears, because it is shown exactly once. | getting-started |
| [Install the gateway on your site](https://rebilder.com/help/getting-started/install-gateway) | Connect through the Shopify app, the WordPress plugin or your developer, then check what AI assistants receive from your site. | getting-started |
| [Verify your install](https://rebilder.com/help/getting-started/verify-install) | Preview a page on your site in What agents see. A green result means AI assistants get the clean version of that page. | getting-started |
| [Find your way around the Console](https://rebilder.com/help/console/console-map) | The Console groups its pages by what you want to do: Work, Understand and Manage. Here is every page, what it is for and which plans open it. | console |
| [Set up Autopilot and read your report](https://rebilder.com/help/console/autopilot) | Choose up to three source pages, turn on automatic updates, and follow the evidence behind every change in your Autopilot report. | console |
| [Overview: decide what to improve next](https://rebilder.com/help/console/console-overview) | The Overview shows your next useful step, the questions customers ask, answer drafts waiting for review and your AI visits for the selected site. | console |
| [AI visits: every request and what it received](https://rebilder.com/help/console/console-visits) | Every recorded request to your site, newest first: what each column means, how the filters work, and how to download the list. | console |
| [Funnel: from AI visit to order](https://rebilder.com/help/console/console-funnel) | Five stages, from AI visits to the orders your store reports, and how each order is grouped by the evidence linking it to an AI platform. | console |
| [Pages: which pages AI assistants ask for](https://rebilder.com/help/console/console-products) | Which pages AI assistants request, how many got the clean version, where sources are missing, and which pages appear on reported orders. | console |
| [Customer questions: what AI assistants searched for](https://rebilder.com/help/console/console-insights) | What AI assistants searched for on your site, which searches found nothing, the findings that need your attention and the evidence behind them. | console |
| [What agents see: compare an AI assistant and a browser](https://rebilder.com/help/console/console-preview) | Preview any page on your site twice, once as an AI assistant and once as a browser, and see which version each one gets. | console |
| [Connections: connect your site and check it](https://rebilder.com/help/console/console-install-page) | Check your connection status, find your site ID and API key fingerprint, and choose how to connect your site. | console |
| [Settings: team, sites, keys and notifications](https://rebilder.com/help/console/console-settings) | Your organization and role, your team and invitations, each site with its API key, and where alert and digest emails go. | console |
| [How API keys work](https://rebilder.com/help/api-keys/how-api-keys-work) | Keys start with rblr_, are shown once, and authenticate supported integrations for your own site. Learn their scope and how to rotate them. | api-keys |
| [Rotate a key](https://rebilder.com/help/api-keys/rotate-a-key) | Create a new key for a site in Settings and confirm. The old key stops working right away, so add the new key to your integration straight after. | api-keys |
| [What to do if a key leaks](https://rebilder.com/help/api-keys/key-leaked) | Rotate immediately, then know the blast radius: a leaked key can access supported integrations for its site. | api-keys |
| [Which agents does Rebilder detect?](https://rebilder.com/help/agent-traffic/which-agents-detected) | The AI platforms Rebilder recognizes today, and the signals (headers, signatures, user agents) it recognizes them by. | agent-traffic |
| [Why agents get markdown and Google gets HTML](https://rebilder.com/help/agent-traffic/markdown-vs-html) | How the gateway serves business facts to AI agents while search crawlers receive canonical HTML, and how to check both responses. | agent-traffic |
| [Reading your events](https://rebilder.com/help/agent-traffic/reading-your-events) | What one recorded event contains, where it comes from, and what it deliberately leaves out. | agent-traffic |
| [How your business data is used](https://rebilder.com/help/trust/data-wall) | Your account and site data support your Rebilder service. Review how product separation, shared benchmarks and privacy requests work. | trust |
| [Your data rights](https://rebilder.com/help/trust/your-data-rights) | Your organization’s data is yours. Take a copy of it or have it erased, on request, at no charge. | trust |
| [What Rebilder stores about your visitors](https://rebilder.com/help/trust/shopper-data) | Events describe requests, not people: no names, no emails, no payment data, no cookies, no cross-site tracking. | trust |
| [Plans and pricing](https://rebilder.com/help/billing/plans-and-pricing) | The gateway is free forever. Solo adds full reporting and answers you publish yourself for one site at $49/mo. Pro adds Autopilot on up to 3 sites for $99/mo. Agency covers 10 sites for $299/mo, with additional sites at $29/mo each. | billing |
| [Choose and manage a paid plan](https://rebilder.com/help/billing/upgrade-to-pro) | Compare Solo, Pro and Agency, choose monthly or annual billing, and manage your subscription from the Console. | billing |
| [Installed, but no visits are showing](https://rebilder.com/help/troubleshooting/no-visits-yet) | Usually one of two things: AI assistants have not visited yet, or your site serves them but visit reporting is not set up. | troubleshooting |
| [Preview says agents get full HTML](https://rebilder.com/help/troubleshooting/preview-shows-html) | The amber result means your site did not send the clean version for that page: not connected, not covering that page, or (on Shopify) the wrong path. | troubleshooting |
| [I can’t sign in](https://rebilder.com/help/troubleshooting/cant-sign-in) | Sign-in links that do not arrive, password rules, and why you might land on Get started instead of your team’s Overview. | troubleshooting |
| [I run multiple sites](https://rebilder.com/help/troubleshooting/multiple-stores) | One organization can hold several sites, each with its own ID and key. Choose the site you are working on from the picker in the top bar. | troubleshooting |
| [Contact support](https://rebilder.com/help/troubleshooting/contact-support) | Email support@rebilder.com, and here is what to include so the first reply is the useful one. | troubleshooting |