Contact support

Email support@rebilder.com. If you have a direct onboarding contact, copying them gets you an answer faster.

What to include

• Your organization name and the store domain involved.
• What you did, what you expected, and what happened instead.
• Timestamps in UTC where relevant (the visit log is UTC, so this lines up directly).
• For preview issues: the exact URL you previewed and the verdict text.

Things only support can do today

• Add a teammate to your organization (invites aren’t self-serve yet).
• Attach additional stores to an existing organization.
• Data export or deletion requests.
• Reassigning a store domain that was claimed by the wrong organization.