# [Rebilder status](https://rebilder.com/status)

> Live service status for Rebilder’s hosted surfaces. The customer-facing gateway runs in each customer’s own stack, so customer sites answer agents even when Rebilder’s hosted surfaces are down.

- **Description:** Live operational status of the Rebilder hosted surfaces: rebilder.com, the Console, and the events API and scanner. Your own gateway never depends on them.
- **Organization:** Rebilder

## What this covers

The status page checks the hosted API and the Console database live on every load. A customer’s own agent serving is unaffected by design: the gateway runs in their infrastructure.

## Incidents

Incidents affecting hosted surfaces are noted on the status page. For anything urgent, email support@rebilder.com.

## Related

- [Live status page](https://rebilder.com/status)